Onboarding Manager
Description
A Bit About Us
We are an ever-evolving company, driven by our passion for video.
We’ve grown from a small start-up to a thriving business, and have been a part of the biggest global ad agency for ten years.
Our main priority is maintaining our fun and determined environment and keeping our employees engaged in their work.
We're looking for an Onboarding Manager to join our Business Development team. This role is perfect for someone analytical, organized, and highly communicative. You'll help onboard new publishers, manage integrations, and ensure smooth collaboration across departments.
You’ll be working alongside Publisher Development Managers and supporting them through every step of the onboarding cycle — from initial integration to optimization and full account stabilization. You’ll be expected to coordinate between multiple teams (tech, data, account managers), represent the company with professionalism, and bring structure and clarity to fast-moving projects.
Responsibilities
- Assist the team with onboarding new publishers and running test phases
- Act as a point of contact for integration, troubleshooting, and account setup
- Coordinate internally with tech, BI, product, and monetization teams
- Guide partners through the Primis platform and its capabilities
- Track progress across multiple projects and keep timelines on point
- Represent the BD team with clarity and professionalism
- Provide basic technical insights and flag any issues during implementation
Requirements
- Strong multitasking, time-management, and organizational skills
- Excellent written and verbal English – must
- High analytical thinking and detail orientation
- Ability to coordinate between several stakeholders
- Previous experience in a tech/operational/account role – an advantage
- A positive attitude, team spirit, and hunger to learn